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Director of Tutoring and Supplemental Instruction

Director of Tutoring and Supplemental Instruction

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For nearly 200 years, MCPHS University, formerly known as Massachusetts College of Pharmacy and Health Sciences, has been at the forefront of innovation in the healthcare world. We take pride in our history, yet are motivated by a curiosity about the future. That’s why we are constantly updating our state-of-the-art labs, innovating our curriculums, and adding programs to coincide with the needs of an ever-changing healthcare landscape.


Faculty and staff continue to bring their talents and skills to MCPHS University to contribute to our mission of guiding and supporting students toward successful and sustainable careers in healthcare. Whatever position an employee holds, their efforts make an important impact on the overall quality of campus life. Employees are an integral part of a community that is proud of its heritage and the accomplishments that make MCPHS University a first-class educational institution.


The Director of Tutoring and Supplemental Instruction is responsible for the management of the University Learning Network, including the Math/Physics and Writing Centers, Peer Tutoring Program, Supplemental Instruction, and student staff.


  • Manage the University Learning Network’s Online Tutoring platform, the Peer Tutoring program, The Writing Center, The Math and Physics Center as well as Supplemental Instruction.
  • Recruit, interview, hire and supervise Peer Tutors and Supplemental Instruction Leaders.
  • Approve timesheets for adjunct faculty tutors, peer tutors and peer mentors.
  • Coordinate the scheduling of tutoring assignments based on the academic expertise levels of the tutors and the academic needs of the tutees.
  • Hold regularly scheduled Supplemental Instruction Leader meetings.
  • Oversee the updating of exam and practice problems provided by professors to respective students
  • Attend first and second-year chemistry and other core science courses on a monthly basis throughout each semester to identify student trends and make connections with student and faculty.
  • Facilitate review sessions according to major exam dates.
  • Collaborate with Student Success coaches and coordinator of the English Language Resource Center to develop learning strategies applicable to student trends.
  • Schedule large-scale final exam review sessions at the end of each semester and train tutors on how to conduct these sessions.
  • Coordinate the CRLA certification training for peer tutors.
  • Develop and utilize assessment tools, learning aids and other strategies to assist students in learning course material with support of CASE staff and specific to tutoring.
  • Collaborate with CASE Staff on workshops, learning strategies and outreach programming for at-risk students.
  • Assist with implementing strategies that will facilitate end of semester reporting such as Supplemental Instruction attendance, grade correlations, student surveys, and overall program effectiveness.
  • Proctor exams in respective areas.

Additional responsibilities may be assigned by the supervisor.




  • A bachelor’s degree, preferably in the Natural Sciences or Chemistry
  • Three or more years of experience in a college or university providing academic support or teaching college students
  • Experience with supervision of student leaders
  • Experience working with a diverse population and a commitment to diversity
  • Knowledge and proficiency using MS Office Programs (or any other software specific to the job)
  • Microsoft Excel and general reporting knowledge required
  • Knowledge of study skills and learning styles literature and resources
  • Ability to manage confidential materials and maintain confidentiality when working on specific tasks or projects
  • Ability to establish and maintain harmonious working relationships with members of the college community
  • Excellent written, oral communication and computer skills
  • Demonstrated customer service skills
  • Ability to manage multiple priorities and meet deadlines
  • Strong organizational skills and attention to detail
  • Problem resolution skills
  • Possess a sense of urgency and ability to prioritize tasks and resources appropriately
  • Ability to receive and understand instructions and carry out those instructions
  • Promote an environment conducive to respect and accountability
  • Ability to accept and use constructive feedback from colleagues and supervisors
  • Ability to project a positive image of the department/program/school and the University
  • Ability to exercise an appropriate chain of command when needing to address issues/concerns
  • Professional appearance and demeanor



  • A master's degree in Higher Education Administration, Teaching, Student Affairs or related field


MCPHS offers a competitive salary and excellent benefits, including a substantial health/dental insurance subsidy, generous holiday/vacation policy, and a significant pension plan contribution.


Please attach a cover letter and a resume. No phone calls, please. Principals only.  Finalist candidate(s) for this position will be subject to a pre-employment background check as a condition of employment. MCPHS University is an equal opportunity employer. Applicants who would enrich the University’s diversity are welcome to apply.