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Director of Benefits

Director of Benefits

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For nearly 200 years, MCPHS University, formerly known as Massachusetts College of Pharmacy and Health Sciences, has been at the forefront of innovation in the healthcare world. We take pride in our history, yet are motivated by a curiosity about the future. That’s why we are constantly updating our state-of-the-art labs, innovating our curriculums, and adding programs to coincide with the needs of an ever-changing healthcare landscape.


Faculty and staff continue to bring their talents and skills to MCPHS University to contribute to our mission of guiding and supporting students toward successful and sustainable careers in healthcare. Whatever position an employee holds, their efforts make an important impact on the overall quality of campus life. Employees are an integral part of a community that is proud of its heritage and the accomplishments that make MCPHS University a first-class educational institution.


The Director of Benefits is responsible for leading the University’s benefits function in support of the HR mission to attract, engage and retain top talent.  Specifically, the Director will be responsible for the design, implementation, communication and administration of all benefits, including medical, dental, vision, FSA, life, long and short term disability, retirement and leave administration.


  • In collaboration with Chief Human Resources Officer (CHRO) and other senior officials, develop the long-range strategy to align the University’s benefit programs with the business needs of the institution.
  • Continually assess the competitiveness of the benefit programs and practices against industry standards and comparable organizations.  Evaluate and compare existing programs with those of other employers by analyzing other plans, surveys and other sources of information. Recommend and execute any approved changes.
  • Responsible for administering all of the University's welfare benefit programs including: medical, dental, life, LTD, 403B and pension plans as well as voluntary programs.
  • Manage relationships with external service providers, insurance carriers, brokers and third party administrators.  Manage the annual benefit renewal process with same.
  • Responsible for Annual Enrollment process. Implement approved new plans and changes by preparing announcement materials and other media for communicating plans and changes to employees.  Responsible for oversight of communications on employee benefits through the benefits website, email, new employee orientations and other forms of outreach.
  • Ensure compliance with ERISA regulations and plan documents.  Collaborate with the Business Office, third party administrators and auditors in the preparation of reports and applications required by law to be filed with federal and state agencies, such as the IRS, Department of Labor, insurance commissions, and other regulatory agencies.
  • Collaborate with the Payroll Office on the various benefit inquiries, issues and policy interpretations that cross over between Benefits and Payroll.
  • Review and analyze changes to state and federal laws pertaining to benefits, and reports necessary or recommended changes to the CHRO.
  • Assure that existing and new benefits programs are adaptable to current HRIS and reporting system.  Develop benefit report information, statistical and census data for actuaries, insurance carriers and management.
  • Responsible for oversight of all leave programs, workers’ compensation claims and return to work program to ensure compliance with FMLA, ADA and other regulations.
  • Work in collaboration with the Payroll Office to ensure accuracy of benefit information in the system, including employee information, benefit selections and approvals, premium information, paid time off accruals, and information necessary for accurate electronic carrier connection feeds.
  • Serve as a member of the University’s Pension Committee
  • Work directly with the Business Office to ensure compliance, including timely discrimination testing of various benefit plans, 5500 filings and preparation for annual financial and pension audits.
  • Work with HR staff and others on planning, developing, implementing and monitoring University-wide wellness initiatives. Develop programs that create awareness of and motivation for wellness, and provide tools to employees that help them adapt and maintain a well-rounded healthy lifestyle.  Work in conjunction with vendors on programmatic offerings.
  • Supervise a Benefits Specialist.

Additional responsibilities may be added by the supervisor.




  • A bachelor’s degree in Human Resources, Business Administration or related field; a master’s degree and/or CEBS certification preferred
  • A minimum of eight to ten years of progressively responsible experience in benefits, including: plan design; benefit plan implementation and communication; ERISA compliance; leave administration and day-to-day communications with employees in an organization with 500+ employees
  • Current experience in a senior benefits consulting role or director of benefits position
  • Experience evaluating and comparing benefits-related products and services
  • Experience managing benefit vendor relationships and negotiating with vendors
  • Experience using HRIS systems, data base management, report writer; ADP HRB system experience desired
  • Strong working knowledge of ERISA, as well as other federal and state laws, regulations and compliance requirements related to welfare benefit programs
  • Experience with wellness initiatives a plus
  • Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
  • Demonstrated excellent communication, interpersonal, presentation, negotiation, analytical and customer service skills, and ability to work collaboratively with internal stakeholders
  • Ability to use technology to develop and analyze and interpret data on benefits enrollments and utilization
  • Ability to function effectively in a fast-paced environment
  • Strong problem resolution skills
  • Knowledge and proficiency using MS Office programs
  • Ability to manage confidential materials and maintain confidentiality when working on specific tasks or projects


MCPHS offers a competitive salary and excellent benefits, including a substantial health/dental insurance subsidy, generous holiday/vacation policy, and a significant pension plan contribution.


Please attach a cover letter a resume. No phone calls, please. Principals only.  Finalist candidate(s) for this position will be subject to a pre-employment background check as a condition of employment. MCPHS University is an equal opportunity employer. Applicants who would enrich the University’s diversity are welcome to apply.