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Digital Engagement & Communications Associate

Digital Engagement & Communications Associate

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For nearly 200 years, MCPHS University, formerly known as Massachusetts College of Pharmacy and Health Sciences, has been at the forefront of innovation in the healthcare world. We take pride in our history, yet are motivated by a curiosity about the future. That’s why we are constantly updating our state-of-the-art labs, innovating our curriculums, and adding programs to coincide with the needs of an ever-changing healthcare landscape.


Faculty and staff continue to bring their talents and skills to MCPHS University to contribute to our mission of guiding and supporting students toward successful and sustainable careers in healthcare. Whatever position an employee holds, their efforts make an important impact on the overall quality of campus life. Employees are an integral part of a community that is proud of its heritage and the accomplishments that make MCPHS University a first-class educational institution.


The Digital Engagement & Communications Associate delivers a comprehensive digital communications program to build strong, positive relationships between alumni, students and MCPHS University.


  • Coordinate with University Advancement’s Digital Content & Social Media Coordinator to maximize distribution of University Advancement related announcements to the alumni community, and to support the promotion of events and campaigns
  • Represent Alumni Services and Center for Professional Career Development at University Advancement communication meetings; event planning meetings; and content development discussions
  • Establish and direct the digital engagement and communication strategies for Alumni Services and Center for Professional Career Development to deliver targeted messages to defined audiences; implement innovative communication approaches that will be effective and have significant positive impact on building and maintaining relationships
  • Advise on current trends and practices; utilize industry best practices to achieve quality and professionalism; be current on technology and vendors
  • Incorporate data-driven insights to direct enhancements and recommendations for future efforts; ensure messages resonate with target audiences; produce monthly analysis report; contribute to annual strategy and assessment reports
  • Pro-actively and creatively update and improve assigned products and platforms to keep alumni and students highly engaged with the university; work effectively with various support centers; coordinate upgrades/enhancements with department calendar
  • Provide graphic design and content presentation according to department requests and goals; maintain skill level to meet requirements of the position; adhere to design and marketing protocols of the university
  • Respond to inquiries through the Alumni Services’ email account and web forms
  • Assist with hiring and management of student staff
  • Support University Advancement events as needed

Additional responsibilities may be assigned by the supervisor.




  • Bachelor’s degree in a related field such as communications or marketing
  • Experience with iModules, Adobe, and Photoshop
  • Demonstrated ability to manage production (layout, design) of digital media
  • Excellent writing and editing skills
  • Previous experience in an academic or higher education environment
  • Experience developing metrics/assessing outcomes
  • Proven ability to exercise initiative and work independently
  • Experience in handling multiple projects and setting appropriate production schedules


MCPHS offers a competitive salary and excellent benefits, including a substantial health/dental insurance subsidy, generous holiday/vacation policy, and a significant pension plan contribution.


Please attach a cover letter and a resume. No phone calls, please. Principals only.  No relocation available. Finalist candidate(s) for this position will be subject to a pre-employment background check as a condition of employment. MCPHS University is an equal opportunity employer. Applicants who would enrich the University’s diversity are welcome to apply.