• Associate Director of Human Resources

    Job Locations US-MA-Boston
    # of Openings
  • Overview

    For nearly 200 years, MCPHS University, formerly known as Massachusetts College of Pharmacy and Health Sciences, has been at the forefront of innovation in the healthcare world.  We take pride in our history, yet are motivated by a curiosity about the future. That’s why we are constantly updating our state-of-the-art labs, innovating our curriculums, and adding programs to coincide with the needs of an ever-changing healthcare landscape. 


    Faculty and staff continue to bring their talents and skills to MCPHS University to contribute to our mission of guiding and supporting students toward successful and sustainable careers in healthcare. Whatever position an employee holds, their efforts make an important impact on the overall quality of campus life. Employees are an integral part of a community that is proud of its heritage and the accomplishments that make MCPHS University a first-class educational institution.


    The Associate Director of Human Resources is responsible for providing responsive, strategic, transparent human resources consulting services in the areas of talent acquisition and development, talent management and employee relations, and engagement. The Associate Director will foster a “trusted advisor” relationship, establishing strong working relationships throughout the University. The incumbent will take a customer service approach with their work so that people seek out HR for help in working through organizational and people opportunities, and have confidence in HR’s ability to deliver high-quality and efficient solutions. The role will initially start with enhancing the talent acquisition function, and will also evaluate talent development needs and engagement initiatives. The incumbent will also assess various talent management needs, including performance management. This position reports to the Chief Human Resources Officer.


    Primary Responsibilities: 


    Talent Acquisition:


    • In conjunction with the HR team, develop a talent acquisition strategy to attract and hire top-tier talent for both staff and faculty in the various schools, departments and programs.
    • Develop efficiencies to improve the overall talent acquisition process, streamline search protocols, and develop online tools to support search efforts.
    • Collaborate with hiring managers as well as applicable offices to assess effective strategies to increase diversity of candidate pools.
    • Develop working relationships with hiring managers to understand their staffing needs and assist in the development of job descriptions.
    • Partner with hiring managers in the screening process, advise on suitability of candidates for vacancies, and provide guidance on the reference checking process.

    Talent Development:


    • Develop and deliver training programs to grow and develop staff and faculty across the University, using blended learning approaches to meet the needs of a wide variety of learners.
    • Create programs to develop talent, including coaching and mentoring programs.
    • Develop managerial training programs for all managers to familiarize them with current managerial trends and best practices.
    • Develop, design and deliver a new employee orientation program geared to support onboarding new hires effectively and efficiently.

    Talent Management and Employee Relations:


    • Provide best practices for improving employee relations as well as documenting performance, as necessary.
    • Provide advice and counsel to employees and management on conflict resolution to improve working relationships and productivity.
    • Develop contemporary approaches to performance management and promote the importance of dialogue and discussions with employees on a regular basis, and in a timely manner when needing to correct issues.
    • Enhance performance management program, educate the community on the importance of performance management, and utilize technology to support the performance management process.
    • Serve as a point-of-contact for departmental employees and managers for employee relations matters, using good judgement to triage and elevate issues appropriately and in a timely manner within the department.



    • Develop and maintain engagement initiatives to support overall engagement at the University.
    • Develop recognition programs to highlight employee accomplishments.
    • Assess the current state of engagement across the University, working with faculty and staff, and identifying opportunities for enhancements and improvements, and implementing related programs.

    Additional responsibilities may be assigned by the supervisor.




    • Minimum of a bachelor’s degree in Human Resources or a related field
    • Minimum of 8-10 years of experience of experience as a “hands on” HR generalist or related experience in complex, matrixed organizations
    • Experience investigating and responding to complex employee relations issues
    • Knowledge of the principles and practices associated with applicable federal, state, and local employment and workplace regulations
    • Experience in developing and/or delivering talent acquisition, development, management and engagement programs and resources in complex, matrixed organizations



    • Demonstrated ability to navigate complex organizational cultures and structures with limited formal authority
    • Demonstrated experience utilizing and leveraging HR information systems and analytics
    • Demonstrated analytical problem solving skills; can analyze data and draw insights to assess route causes and propose viable solutions
    • Ability to promote a culture of inclusiveness and collaborative problem solving
    • HR certification a plus

    MCPHS offers a competitive salary and excellent benefits, including a substantial health/dental insurance subsidy, generous holiday/vacation policy, and a significant pension plan contribution.


    Please attach a cover letter and a resume. No phone calls, please. Principals only.  Finalist candidate(s) for this position will be subject to a pre-employment background check as a condition of employment. MCPHS University is an equal opportunity employer. Applicants who would enrich the University’s diversity are welcome to apply.


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