• Captain - Public Safety

    Job Locations US-MA-Worcester
    # of Openings
  • Overview

    For nearly 200 years, MCPHS University, formerly known as Massachusetts College of Pharmacy and Health Sciences, has been at the forefront of innovation in the healthcare world.  We take pride in our history, yet are motivated by a curiosity about the future.  That’s why we are constantly updating our state-of-the-art labs, innovating our curriculums, and adding programs to coincide with the needs of an ever-changing healthcare landscape. 


    Faculty and staff continue to bring their talents and skills to MCPHS University to contribute to our mission of guiding and supporting students toward successful and sustainable careers in healthcare.  Whatever position an employee holds, their efforts make an important impact on the overall quality of campus life. Employees are an integral part of a community that is proud of its heritage and the accomplishments that make MCPHS University a first-class educational institution.


    The Captain is based on the Worcester campus and is responsible for assisting with the direction and management of the public safety functions at MCPHS.  The Captain ensures that the mission of the department is realized, specifically, protecting life and property, and fostering a safe, peaceful and secure environment for the campus community with a special emphasis on public safety education, crime prevention and community policing.

    • Collaborate with the Chief and other senior management in setting the strategic direction for the department, including researching, developing, implementing and evaluating policies, procedures and standards to assure that the department meets its goals.
    • Interview applicants for ranking officer positions and, make hiring and promotion recommendations.
    • Serve as a member of the command staff, scheduling, supervising and directing personnel in response to shifting department needs.  Ensure that trained Public Safety personnel properly staff all posts and uses judgment to make necessary adjustments.  Address all security, personnel and ranking officer performance issues that rise to Command Staff level. Resolve conflicts, negotiate or collaborate on major projects, handle sensitive issues and facilitate collaboration at the highest level, both with the University and local community.
    • Use judgment to counsel, advise, motivate and, when necessary, discipline assigned personnel by reference to in accordance with University policies and procedures.
    • Conduct formal and informal performance reviews.
    • Conduct periodic checks and inspections of Public Safety personnel to assure that they remain capable of their duties and are performing such duties properly.
    • Supervise medical protocols and emergency preparedness for the Public Safety/Campus Police Department.
    • Oversee investigations of incidents as directed and recommends appropriate action.
    • Manage scheduling and supervise of all personnel for and during special event details.
    • Develop and maintain effective communications with all members of the MCPHS University community, with special emphasis on students and Student Affairs and Residence Life personnel.  Assist to develop and implement Community Policing Initiatives.
    • Develop and maintain key contacts within the University and within the Worcester Consortium to enhance workflow and work quality.
    • Report all emergency conditions or incidents to the appropriate officials within the University.
    • Assist in the development and implementation of the department budget.
    • Oversee the department Training Officer with initial orientation, on-the-job and in-service training of all Public Safety personnel.  May recommend training programs.  Assures that all records related to training are up to date.
    • Issue keys and maintains logs pertaining to key copies.
    • Serve as procurement officer for the department.

    Additional responsibilities may be assigned by supervisor.




    • A minimum of a high school diploma or GED
    • A minimum of 10 years of public safety experience and at least five years in a supervisory capacity
    • Eligibility for appointment as MA Special State Police Officer
    • Certification from an accredited Massachusetts Police academy
    • Knowledge and understanding of community policing practices
    • First Aid CPR and AED certified
    • Certified in use of baton and OC (pepper spray)
    • Licensed to carry firearms in the Commonwealth
    • Excellent interpersonal skills and ability to collaborate and work with others at all levels in the institution


    • Associates or bachelors degree in Criminal Justice or related field.

    MCPHS offers a competitive salary and excellent benefits, including a substantial health/dental insurance subsidy, generous holiday/vacation policy, and a significant pension plan contribution.


    Please attach a cover letter and a resume. No phone calls, please. Principals only.  Finalist candidate(s) for this position will be subject to a pre-employment background check as a condition of employment. MCPHS University is an equal opportunity employer. Applicants who would enrich the University’s diversity are encouraged to apply.


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